Refund, Cancellation and Returns Policy
Starbybirth is working hard to provide best of the service and products to the clients and users. But in case somehow user wants money return / refund / cancellation after purchasing/availing the service or product/s then it is not refundable, cannot be cancelled and/or non-transferable. Hence, Once paid cannot be refund or transfer in any circumstances in any form. User/ Buyers are advised to think 100 times before going ahead to buy the service or products from Starbybirth. However, in certain cases Starbybirth.com may refund / cancel the amount but such decision is 100% on Management of Starbybirth that how much and by when it will be done. No one can challenge the decision on refund. In case of products, if refund or cancellation or return is allowed by the management then in that case until the product/s is received back to starbybirth warehouse in good condition as it was sent to the buyers, it will be not be credited back to their account.
In case if the products is returned after using it or in/with any defect which is not in the condition as we sent them then no refund/return/cancellation will be allowed and also if the buyer wants the same product back then they have to pay the courier charges. In case of refund/Cancel, it will be credited/refund back to the same account through which it was paid to Starbybirth.com website. Starbybirth will not refund the amount in any other form than online i.e no cash or transfer is allowed.
We take utmost care in packing and wrapping the products as per the best practices before handing them over to the delivery agency. But still if any tangible or printable products delivered by Starbybirth, if found damaged or defective can be requested for the replacement within two days of the receipt of such products/items.
Any double payment made against a specific order will be returned within 7 working days without any disputes or tactics to delay after informing to the concern department in written.
These refunds will be made subject to deduction of GST , delivery charges & other processing charges if the person made the payment was at fault else such charges also will be borne by us.